RESPONSIBLE GAMING

av66's Responsible Gaming Policy

Gaming should be fun and entertaining. At av66, every player has access to tools, limits, and support services to stay in control of their play.

Our Commitment

Putting Players First — Your Protection Matters

The av66 platform always puts the long-term wellbeing and financial safety of Myanmar players first. We understand that online casino gaming can be an enjoyable and exciting form of entertainment, but we also know that situations can arise unexpectedly where it becomes hard to stay in control.

That's why av66 provides tools so players can manage their own gameplay, and if gambling does become a problem, our support team is available 24/7 to help. This page has everything you need to know about responsible gaming.

21+ Only
Control Tools

Protection Services for Players

av66 offers 6 tools so every player can stay fully in control of their gaming.

Deposit Limits

Set your own daily, weekly, or monthly deposit cap. Once you reach your limit, you won't be able to deposit more until the next period.

Session Time Limits

Decide in advance how many hours per week you want to play. When your time is up, you won't be able to continue and will need to take a break.

Self-Exclusion

If you want to step away from gaming for a while, choose any period from 7 days up to 6 months and temporarily close your account.

Permanent Self-Exclusion

If you feel that gambling has become a permanent problem for you, contact av66 Support and request that your account be permanently closed.

Gaming History Review

Players can check their gameplay history, deposits, and withdrawals at any time to monitor changes in their gaming habits.

24/7 Support

If any issue related to gaming arises, you can reach av66 support in Myanmar language 24/7 via Live Chat or Email.

Warning Signs

Know the Signs of a Gambling Problem

Problem gambling tends to get worse over time. If you notice any of the signs below, we recommend taking action right away.

If you recognise any of these signs in yourself, contact av66 Support immediately — we are always ready to help.

  • Frequently thinking about playing more to win back money you have lost
  • Borrowing money from family, friends, or your employer to fund gambling
  • Wanting to stop gambling but continuing to play even though you cannot control yourself
  • Taking out loans or selling belongings to fund gambling
  • Feeling increased stress or anxiety because you have to hide your gambling
  • Neglecting family, work, and other responsibilities while gambling
  • Continuing to play beyond your set budget without stopping
Practical Tips

How to build healthy gambling habits

Follow these 7 key reminders and you can keep gambling a fun, controlled form of entertainment.

01
Only play within your budget
Set the amount you are willing to spend before you play, and stop immediately if you go over it. Only play with money you can afford to lose.
02
Set a time limit for your play
Decide in advance how many minutes or hours you will play. Use a good timer and close the game as soon as time is up.
03
Do not chase your losses
Deciding to keep playing on a bad day to win your money back is one of the main reasons people lose even more. If you are losing, stop.
04
Do not play while under the influence
Playing after drinking alcohol or using substances leads to poor decisions and puts you in a position to lose more money.
05
Do not treat gambling as a source of income
Always remember that playing at an online casino is entertainment, not a way to make money.
06
Take regular breaks while playing
After every half hour or hour of play, take a break, have some water, and step away briefly. Stay connected to life outside the game.
07
Be open with family and friends
If you feel you need to hide your gambling, take that as a warning sign. Talk openly with someone you trust.
Control Tools

How to set limits

Deposit limits by period

You can set your own maximum deposit amount per day, week, or month. If you want to change it, there is a 24-hour cooling-off period before any increase takes effect.

Temporary time-out

Choose a period between 1 and 30 days to take a break from gambling. You will not be able to play again until that period has ended.

Long-term self-exclusion

If you feel gambling has become a problem, you can choose to self-exclude for 6 months, 1 year, or permanently. Our Support team will respect and enforce that decision.

Turn off promotional notifications

You can turn off bonus notifications that may tempt you financially, and manage how often promotional messages reach you.

21+ Restriction

Age restriction: under 21

av66 has a clear policy that only players aged 21 and above may play, and this is strictly enforced.

Anyone under the age of 21 is not permitted to play or open an account. We also recommend using device-level parental controls to protect younger family members from any exposure to gambling.

24/7 Support

If you have any issues related to gambling, contact av66 Support in Burmese at any time.

[email protected]

Contact us 24/7 via Live Chat (Website) or Email

Check your game history today

Set deposit limits, take a temporary break, or self-exclude — log in to av66 and do it right away

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FAQs

Responsible gambling questions at av66

Log in to av66, go to Account Settings, and open the Responsible Gaming section. There you'll find deposit limits, session time limits, and Time-Out options. Any limit you set takes effect immediately, and if you want to change it, a cooling-off period will apply.

If your account was restricted under a temporary Time-Out, you can return once that period expires. If you set a long-term Self-Exclusion, you'll need to contact Support after the period ends before your account can be reopened. A permanent exclusion cannot be reversed.

Chasing losses by continuing to play, losing track of time and being unable to stop, neglecting work or family because of gambling, and feeling like you need to hide your gambling — these are all signs of a problem. If any of this sounds familiar, contact av66 Support right away.

No. Only players aged 21 and above may open an account and play at av66. This is a firm policy and will not change.

Talk to them openly and explain how their gambling is causing harm. If they are unable to make the decision themselves, you can contact av66 at [email protected] and request that protective measures be applied to their account.

You can withdraw your balance before a restriction is applied, provided all bonus wagering requirements have been met. During a Self-Exclusion period only gameplay is blocked, so you can coordinate a withdrawal with Support.
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